Apparently yes!
🤖 Tele-Mark A/S recently gained a new customer via ChatGPT!
He was kind enough to send a screenshot of his search and ChatGPT’s response.
If you ask the right questions, you get good answers.
We at Tele-Mark A/S are pretty crazy about it.
Tele-Mark A/S was recently visited by the Danish Working Environment Authority, exactly 10 years after their last inspection in August 2014. (Read more about this visit in our news from August 2014).
In an industry where work can be mentally demanding, we at Tele-Mark A/S give high priority to the working environment, well-being and job satisfaction of our employees. Our ambition is clear: We want to be the best workplace in the telemarketing industry. A healthy working environment is crucial for our shared well-being, and strengthens both commitment, motivation and the ability to retain employees. When we thrive, it creates a positive atmosphere that leads to better teamwork, higher seniority, higher quality work, happier customers and ultimately a stronger bottom line. It’s not really rocket science.
The Danish Working Environment Authority’s latest inspection report without any comments shows that we are on the right track. However, we are aware that the working environment can always be improved and that requirements and needs change over time. Therefore, we will continue to focus heavily on developing our working environment. To ensure that we constantly receive relevant feedback, we conduct regular employee satisfaction surveys – no later than spring 2024.
Tele-Mark A/S is proud to announce that we have extended our sponsorship agreement with the Bakken Bears for the 2024-2025 season. After a successful collaboration last season, we look forward to continuing our support for Denmark’s winningest basketball club.
Over the years, Bakken Bears has proven itself to be the most well-playing team and professional basketball club. Their impressive achievements extend not only to the national level, but also internationally, where they compete in the FIBA Europe Cup and/or the Basketball Champions League. Here they play against some of Europe’s strongest teams and deliver performances at the highest level. Their dedication and seriousness towards the sport harmonize perfectly with Tele-Mark A/S’ mission to deliver meetings with quality at the highest level.
Mads Elefsen Kudsk from Tele-Mark A/S, says:
“We are incredibly excited to continue our collaboration with Bakken Bears. Our values and seriousness align 100% with those we choose to sponsor. Bakken Bears is to basketball what Tele-Mark A/S is to BtB meeting booking – a standard of dedication and perfection, and a rock-solid belief that the best results are created through continuous efforts and training.
The collaboration with Bakken Bears gives Tele-Mark A/S the opportunity to support a sport that brings people together across ages and backgrounds. Through our sponsorship, we want to contribute to the club’s continued success and development, both on and off the field. Furthermore, the collaboration gives our customers, and not least our employees and their families, a unique opportunity to come out and watch some seriously good basketball.
We look forward to following the Bakken Bears in the upcoming season and to being part of their journey towards new triumphs.
Tele-Mark A/S – Proud sponsor of Bakken Bears
These days are significant at Tele-Mark A/S, as we have celebrated two remarkable anniversaries.
First we have Ann, one of our most experienced BtB contact brokers, who has been an invaluable part of Tele-Mark A/S for 20 years. Her expertise within BtB meeting booking is unmatched, and her long experience has made her an invaluable resource for the company, our colleagues and not least her customers. A few days later we celebrated that Mariann has been here for 10 years. In this regard, it is remarkable that Mariann has, among other things, had the same two customers throughout this entire time.
Our experience is that when hiring new employees in our industry, it often takes some time to determine whether the person has the right skills and what complexity of tasks they can solve. This has a direct consequence for the quality experienced by the customers of the “new” employees. In the years from our founding in 1989 until 2003, we at Tele-Mark A/S struggled with a sky-high employee turnover. Countless students in, countless students out. The result of this was that our ability to accumulate experience and skills was not there.
We therefore decided 21 years ago that we had to get better at retaining the best, much better. Specifically, we set ourselves the clear goal of becoming the best in the industry at precisely that, measured by seniority. A prerequisite for achieving that goal was to stop recruiting students and part-time employees.
The goal was achieved several years ago, and according to LinkedIn, we are still in the lead. LinkedIn provides company statistics on the company profiles of the various companies, including the employees who indicate they are employed by the company. At the time of writing, Tele-Mark A/S’s average years of employment is a whopping 8.2 – by far the highest in the industry.
When Tele-Mark A/S’ employees with an average employment period of just over 8 years book meetings, we have, many years ago, established that each employee is skilled enough to be a long-term part of Tele-Mark A/S, and experience shows that our customers greatly appreciate and reward continuing to be customers.
It started as an ordinary day at Tele-Mark A/S, until an email from the switchboard reached Mads’ inbox. The short message to contact the Danish Prison and Probation Service sparked speculation. Tele-Mark A/S or Mads had never received such a request before. Had someone in the family done something stupid? Maybe it was something about an employee that he had to deal with?
A little nervous, Mads called back to the Danish Prison and Probation Service, not knowing what to expect. Fortunately, all concerns were quickly dispelled when the conversation revealed that the Danish Prison and Probation Service wanted to explore the possibility of an exciting collaboration with a company like Tele-Mark A/S. Jan from the Danish Prison and Probation Service shared the vision that a possible collaboration could help optimize efforts to continue to provide relevant work assignments to the inmates, and suddenly Mads’ fear of an undesirable situation was replaced by excitement and a degree of pride.
It turned out that Jan had gotten the inspiration for the collaboration from a relation in his network who has been collaborating with Tele-Mark A/S for a long time. The idea of adding professional meeting booking to the process of finding more work for the inmates was initially met with some skepticism in the Danish Prison and Probation Service, but as Jan says with a smile, “a slightly odd idea can sometimes lead to groundbreaking results.”
After overcoming doubts, the management decided to test it out. Tele-Mark A/S was selected as the preferred partner for the task. This marked the beginning of an unusual alliance, where a thoroughly trained Tele-Mark A/S contact person was assigned to be the first contact to potential partners on behalf of the Danish Prison and Probation Service.
The first small round in North Jutland has just been completed, and the result has exceeded all expectations. Jan, who has been leading the meetings, shares with satisfaction, “We have had about 20 meetings, and in only one of them have we not taken work home. It has really made an impression throughout the organization, and right up to the department.”
Jan, who at first felt like a “slightly crazy idea maker,” is now confident. “When I first launched the idea, it was almost as if everyone thought I should be put in to get that idea. But now, now that we have established that it has a very positive effect that exceeds all expectations, no one thinks that anymore. The results have clearly shown that the collaboration should be rolled out during Q1 2024,” he concludes.
Mads adds: “It has been something different for us, calling on behalf of the Danish Prison and Probation Service. Normally, one of the challenges of working with BtB meeting booking is to be put through to the right decision-makers. It is completely the opposite when we call on behalf of the Danish Prison and Probation Service; no questions are asked, just put through. I don’t think we have ever tried that before,” concludes Mads.
Tele-Mark A/S and all employees are sincerely proud that our wonderful workplace receives inquiries from, and can service, organizations such as the Danish Prison Service. It helps us understand ourselves, as we get up every day and go to work to provide the best for our customers, while working in an industry that is mostly known for being very negative.
We are pleased to announce that Tele-Mark A/S has become a sponsor of the Bakken Bears! This exciting partnership marks the beginning of a fantastic journey together.
There is at least one striking similarity between the way Bakken Bears works with basketball and the way Tele-Mark A/S works with BtB meeting booking. At Bakken Bears, the ambition is to be the best basketball team in Denmark, which means that they only sign contracts with the very best in their pursuit of championships. The same is true at Tele-Mark A/S, where in our efforts to maintain our position as one of the country’s absolute leading BtB agencies, we hire and retain the best full-time meeting bookers. This ensures that we can deliver the results that our customers rightly expect.
As a sponsor and partner, we look forward to working closely with the Bakken Bears and their fantastic team. We hope to be able to help create unforgettable moments and experiences for the club’s fans.
If you want to experience top-notch basketball, then let us know!
In weeks 28, 29 and 30, Tele-Mark A/S will be closed for the summer.
We wish all employees a fantastic summer, and a huge thank you for the invaluable efforts that, as always, are made for the customers. It makes a huge difference – as we so often talk about.
We also wish all our customers a fantastic summer. A big thank you to all new customers for having the courage to try Tele-Mark A/S. Also a thank you to all regular customers for continuing to let Tele-Mark A/S be the first contact for your potential, small or lost customers. It is a huge trust to show us, and not least your contact person(s) here at Tele-Mark A/S.
We always advise our clients to fill up their salespeople’s calendars from the first week after their holidays. Every week without meetings corresponds to a good 2% of a working year, which is usually around 45-46 weeks. There is therefore no time to waste in the pursuit of sales budgets. That is why this year we also experienced enormous busyness right up to the last day.
When we return from vacation in week 31 and the weeks ahead, there will be a record number of brand new customers ready to get started with us. We are incredibly proud of that. This may indicate that more people are choosing to set sail when the wind blows. But perhaps it also says something about the fact that Tele-Mark A/S’s approach, concept and competencies are more relevant than ever before. At least we are convinced of that.
It is a fact that if demand declines and you do things the same way as yesterday, you will get less than yesterday. Therefore, it will probably require you to do something more or something different, just to maintain the level. This is one of the things we notice at Tele-Mark A/S. If you and your company would like to hear more about it after the holidays, you are welcome to contact us on telephone number 70 237 238 or via e-mail mk@tele-mark.dk .
The increased interest we are experiencing means that it is now possible to become part of the country’s most talented and certainly most experienced team, with an average seniority of 8.4 years (according to LinkedIn as of July 1.7 2023). Our team serves some of the country’s and the world’s most exciting companies and brands with complex BtB meeting booking. That’s why we have openings for one, maybe two, well-qualified contact intermediaries. We therefore encourage the most talented and most experienced contact intermediaries who want a salary that matches the difference they make to apply for the position at Tele-Mark A/S. Start by sending an email explaining why we should hire you. Send it to: job@tele-mark.dk .
TELE-MARK A/S WISHES EVERYONE A REALLY GOOD SUMMER…
In times of recession and falling demand, we at Tele-Mark A/S experience that more new and existing customers set new and more sails with us, rather than being overwhelmed by the challenges of the markets and waiting for better times. It can be crucial, especially in times of recession, to be proactive and more outspoken, precisely in order to identify the opportunities that do not come “by themselves”. A good solution may be to do something more or something different. If you do the same, you may experience that the results are declining due to the recession. A trend that can even worsen if your competitors choose to do something more or something different. Therefore, our best advice in such a situation is to set sail.
One solution that we at Tele-Mark A/S know works is an increased focus on helping the company’s skilled salespeople maximize their time in the field. This is precisely what we at Tele-Mark A/S have specialized in and developed over the past 34 years, the past 31 years with Allan Falch, Partner at Tele-Mark A/S, at the helm with responsibility for our approach and concept.
Tele-Mark A/S’ concept should also be considered for the following reasons:
If you and your company want to set sail, and you can see that Tele-Mark A/S and our values harmonize with yours, please contact us for a completely non-binding chat. Tele-Mark A/S may be a good match if it means most that our employees with a LinkedIn profile have 8.2 years of seniority, are adults, qualified, well-educated, full-time, permanently paid and that our best practice has been developed over more than 34 years, rather than being the cheapest, because we probably are not, unless you look at the price per krone earned through the collaboration.
If you would like to hear more, please contact Partner Mads Elefsen Kudsk, at 70237238 or mk@tele-mark.dk .
LinkedIn has a Premium feature that shows insights about companies. This includes the average tenure of current and former employees who can be found on LinkedIn.
We note, as the picture from LinkedIn shows, that at Tele-Mark A/S we have an average employment period of 8.2 years. A number that we work hard to maintain and increase every day, as experienced employees have a very high influence on the results we create for and together with our customers. In fact, we cannot see anything that has the same high importance. Therefore, it is one of our absolutely most important focus areas, and a value that the customers who choose us value very highly.
Extensive experience is probably important in most industries and companies. In ours, there are certainly countless benefits: The experienced know when a conversation should end; The experienced employees deliver the right results faster when a new customer starts; The experienced employees do not upset the decision-makers on the other end of the phone; The experienced employees understand that customers do not drive to the other end of the country for “fun”. The experienced employees are simply better at identifying and reaching the right decision-makers; The experienced ensure that the learning curve for new employees is steeper; The experienced have much better control over geography and calendar; and certainly much more. It is certainly true, as the golfer Gary Player once said, “The more I practice, the luckier I get”.
So what does it look like for the industry?
We have allowed ourselves to do a little unscientific competitor research on that particular number, simply to see what the norm is among what we consider to be the other serious players in the market. The average tenure here is 2.4 years. In and of itself, a great number, considering the reputation of the industry.
It was December 1st again, and at Tele-Mark A/S we celebrate December with the usual traditions; a gift calendar where everyone brings one nice gift, and every working day in December a number of colleagues are drawn to choose one of the many lovely gifts. In addition, we have all received chocolate calendars, the Christmas tree has been decorated together, with guidance from Mette, who has also been responsible for most of the other Christmas lighting. In addition, there are the two most beautiful Christmas decorations, which our always creative colleague Mariann is responsible for for the 8th time, as is tradition, this time in collaboration with Hye’s flower therapy.
Thus, we are all and our beautiful domicile, completely ready for this year’s Christmas party, which we are holding tomorrow.
Tele-Mark A/S wishes everyone a very happy and pleasant December.
