MK@tele-mark.dk

In weeks 28, 29 and 30, Tele-Mark A/S will be closed for the summer. This means we are fresh and ready to start our collaboration with our many good customers from week 31.

Despite the holiday season, several of our customers have a desire and need for meetings throughout the period – desires and needs that we naturally fulfill.

Furthermore, there are a number of customers who already have meetings in week 31 – booked in the weeks before our holiday.

We wish all our customers and suppliers a really lovely and sunny summer.

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• Meeting booking
• Telemarketing
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On June 24, 2010, Tele-Mark A/S had an unannounced visit from the Danish Working Environment Authority in connection with the ongoing nationwide screening. The purpose of the visit is to see whether we meet the requirements of the Working Environment Act.

We are working hard to be a very attractive workplace with a very good physical and mental working environment.

We are therefore happy and proud that our efforts have resulted in a nice green smiley, and that the conclusion of the visit was that no circumstances have been identified that give rise to further action, as stated in the report.

Our green smiley will be visible on the Danish Working Environment Authority’s website – www.at.dk within 14 days.

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• Telemarketing
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On June 22nd, Tele-Mark A/S has entered into an agreement with probably Aarhus’ largest cultural organization. We are both happy and proud to be able to add this particular “institution” to our customer list.

Everyone at Tele-Mark looks forward to welcoming the new customer inside, and not least to serving the cultural institution in the very best way.

The collaboration will be launched in mid-August 2010.

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• Meeting booking
• Telemarketing
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Tele-Mark A/S has entered into a 3-year agreement with one of the country’s major energy companies, regarding fixed annual measurement of customer satisfaction. In addition, there is an agreement for smaller ad hoc measurements as needed. We look forward to measuring satisfaction among their customers as well.

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• Telemarketing
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Tele-Mark A/S has just started testing the latest version of Phonepilot. This is newly programmed software that continues to have the ideas and principles from Phonepilot 2 as its backbone. After testing and implementation over the summer, various relevant modules will be developed that will benefit Tele-Mark A/S, our employees and our customers in the future. We allow ourselves to expect a lot from this. It is our hope that what we offer our customers will become even better through this.
Therefore, we will involve some of our customers in the idea development of the expanded customer module. If you have input on this, please contact Mads about it.

After several years as our primary telemarketing system, Phonepilot 2 will be phased out in the fall. Phonepilot 2 is still at its peak, although not better than many of the other existing and new telemarketing systems we have seen and tested. When we want to implement Phonepilot 3, it is solely due to the need to always be able to offer our customers the best service.

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• Telemarketing
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Tele-Mark A/S will be closed for the summer holidays in weeks 28, 29 and 30.

Tele-Mark A/S wishes customers, suppliers and other partners a great summer.

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• Meeting booking
• Telemarketing
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Due to high demand, Tele-Mark A/S is now increasing capacity by up to 175 hours per week. This means that in the coming months we will be welcoming 5 new skilled full-time employees.

The entire team at Tele-Mark A/S is ready to welcome both new customers and new employees.

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• Meeting booking
• Telemarketing
• Meeting booker

On Friday, May 28, 2010, the staff association welcomes you to the funfair, with socializing, rides, food and a Kashmir concert at Tivoli Friheden.

On Friday, July 2, 2010, Tele-Mark A/S welcomes you to the 21st summer party. As usual, the program will not be announced until later.

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• Telemarketing
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Tele-Mark A/S has been one of the cancer fight’s business partners in 2009/2010. This partnership has been extended to also apply to 2010/2011. You can read more at www.cancer.dk

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• Telemarketing
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Tele-Mark A/S is currently conducting a large customer satisfaction survey for global customers.

We therefore speak Chinese, German, Vietnamese, English, Polish, Russian, Portuguese and Spanish these days. This creates a very special and good atmosphere in our house.

Such projects place a number of demands on Tele-Mark A/S. For example, the implementation must take into account the time differences we have in the world – these days, it is practically open 24 hours a day.

Tele-Mark A/S conducted a similar survey for the same customer in 2006 and 2008. The results are the basis for the customer to increase focus on a number of customer-relevant areas. It will be exciting for the customer to see how customer satisfaction has developed since 2008.

If you would like to learn more about the possibility of measuring satisfaction among your domestic or global customers, please contact Claus Bräuner or Mads Elefsen Kudsk on 70 237 238.

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• Meeting booking
• Telemarketing
• Meeting booker