Before Tele-Mark A/S offers BtB meeting booking in a new language, several elements must be ensured in order to create a basis for success for our customers. It is NEVER enough for an employee to speak the language almost fluently, or fluently, this cannot be emphasized enough. The language is of course important, but our experience is that it is at least as important and necessary that the employee has the competence to book qualitative meetings, a perfect language does not do it alone. In addition, there is the whole problem of not being able to understand, and thus quality-assured, what a more or less loosely associated foreigner is talking about with our customer’s potential customers. Therefore, we do not automatically offer BtB meeting booking in any language that a customer may want.
In addition to Danish, we also book meetings in Swedish, Norwegian, German and English. This was until recently, when our full-time colleague Sidsel said that she has lived in the Netherlands for 22 years and therefore speaks the language fluently. This combined with Sidsel’s skills on the phone means that we are now opening up to also book meetings in Dutch.
If you would like to hear more about the possibilities, please contact us at 70 237 238 or info@tele-mark.dk