{"id":11493,"date":"2018-03-19T09:06:27","date_gmt":"2018-03-19T08:06:27","guid":{"rendered":"https:\/\/tele-mark.dk\/does-the-experience-of-the-contact-agent-matter-to-customers\/"},"modified":"2025-09-26T09:12:04","modified_gmt":"2025-09-26T07:12:04","slug":"does-the-experience-of-the-contact-agent-matter-to-customers","status":"publish","type":"post","link":"https:\/\/tele-mark.dk\/en\/does-the-experience-of-the-contact-agent-matter-to-customers\/","title":{"rendered":"Does the experience of the contact agent matter to customers?"},"content":{"rendered":"<p>At Tele-Mark A\/S we strongly believe that the experience of the contact person has a very big impact on the results created for the customer. In fact, we believe in it so much that we do everything we can to keep our competent colleagues. We have done so for many years.  <\/p>\n<p>It is not unusual for a colleague to have been employed with us for more than 7 years full-time. In fact, it is not unusual for a contact agent to have booked BTB meetings for the same client for more than 7 years. <\/p>\n<p>At the time of writing, we have 9 contact brokers, each of whom has been employed with us for at least 7 years. This highly competent group is headed by Ann, who will celebrate her 15th anniversary at Tele-Mark A\/S on June 1st \u2013 there have been quite a few meetings over the past 15 years. <\/p>\n<p>Experience makes a difference, especially when customers experience having the same contact person for 7 or 8 years. Then it is doubly good, as this also creates a deep knowledge of our customer. We have many examples of this.  <\/p>\n<p>We are proud to be able to create the framework that makes it attractive to be employed as a contact intermediary here with us, for so many years, to the great benefit of our customers.<\/p>\n<p>If you would like to hear more about the job as a contact intermediary at Tele-Mark A\/S, please contact Allan Falch on 20 46 53 25. If you would like to hear more about how btb <a href=\"\/telemarketing\/modebooking\/\">meeting booking<\/a> at Tele-Mark A\/S works, please contact Mads Elefsen Kudsk on 40 25 66 87.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>At Tele-Mark A\/S we strongly believe that the experience of the contact person has a very big impact on the results created for the customer. In fact, we believe in it so much that we do everything we can to keep our competent colleagues. We have done so for many years. It is not unusual &#8230; <a title=\"Does the experience of the contact agent matter to customers?\" class=\"read-more\" href=\"https:\/\/tele-mark.dk\/en\/does-the-experience-of-the-contact-agent-matter-to-customers\/\" aria-label=\"Read more about Does the experience of the contact agent matter to customers?\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[72],"tags":[],"class_list":["post-11493","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Does the experience of the contact agent matter to customers? | Tele-Mark A\/S<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/tele-mark.dk\/en\/?p=11493\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Does the experience of the contact agent matter to customers? | Tele-Mark A\/S\" \/>\n<meta property=\"og:description\" content=\"At Tele-Mark A\/S we strongly believe that the experience of the contact person has a very big impact on the results created for the customer. 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